Transurban is committed to Corporate Social Responsibility (CSR) because it makes good business sense and provides the basis for new ways of thinking and innovation. We recognise the need to embrace innovation to progress towards sustainable development. Innovation to us means finding new, creative ways to improve our business performance and give us an edge on opportunities.

CSR also helps make us more competitive in acquiring new businesses and helps us manage risks in our existing ones. It protects the jobs we provide and helps us create new ones. It supports and grows the value of the Transurban securities held by our investors.

We believe CSR is based on a commitment to understanding our impacts on society and the environment and doing something about them—enhancing positive impacts and minimising negative ones, engaging with communities and responding to their concerns. It is about ensuring we consider those impacts in all our activities.

It also means going above and beyond our obligations with the aim of being an industry leader in sustainability.

CSR matters to employees because they want to work for a company that cares about them and the communities they live in. A safe, flexible and rewarding work environment is essential for our future growth.

It matters to customers. They prefer to deal with companies who understand their needs, protect their privacy and security, and provide excellent service.

Increasingly, investors see that there are risks in ignoring community, customer and other stakeholder views and in ignoring environmental risks. CSR also delivers benefits in the form of efficiencies and cost savings.

All these groups prefer to engage with a company that cares about things beyond the bottom line and with a good corporate reputation.

Not only do we want to do the right thing by the business, the community and the environment, we think a sustainable approach is necessary for our future growth and prosperity.