General
1. Information on how to enter and prizes form part of these Terms and Conditions. By entering this promotion, entrants accept these Terms and Conditions. Entries must comply with these Terms and Conditions to be valid.
2. The Promoter of this competition is Queensland Motorways Management Pty Ltd (ABN 86 010 630 921) (Promoter).
3. This promotion is a game of chance conducted by the Promoter in collaboration with Bridge to Brisbane. Eligible entrants who complete all entry requirements during the Promotion Period will go into a draw to win one (1) prize of AUD $500 in Linkt toll credits (total prize pool AUD $500) (Promotion).
4. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram.
5. By entering the Promotion, entrants consent to the Promoter collecting their personal information for the purposes of administering the Promotion and, if they are a winner, awarding the Prize. This includes the Promoter contacting the winner by phone and/or email to verify Linkt account details and apply the Linkt toll credit to the winner’s account.
Eligibility
1. Entry is open to all residents of Australia aged 18 years and over who comply with the entry requirements set out in clause 6.
2. The following persons are ineligible to participate:
a. directors, management and employees of the Promoter, and any agencies or companies directly associated with this Promotion.
Entry
3. The Promotion commences on 13 July 2026, 10am AEST, and concludes 19 July 2026, 5pm AEST (Promotion Period).
4. To enter, an eligible person must, during the Promotion Period:
a. have an active Linkt account or be able to open a Linkt account if they are a winner;
b. like the Instagram post uploaded on the Transurban Instagram account;
c. tag another personal Instagram user in the Instagram post comments; and
d. follow @Transurban using your personal Instagram account. Limit applies of one (1) entry per person, per Instagram account.
5. Limit applies of one (1) entry per person, per Instagram account.
6. An entry must be received by the Promoter by the end of the Promotion Period and satisfy the Promotion eligibility requirements set out at clause 7 or it will not be accepted. Entries are deemed to be received at the time of receipt by the Promoter, not at the time of transmission by the entrant.
7. The Promoter takes no responsibility should a person not have the software, hardware or mobile plan that permits access to, and use of, an Instagram account. Any costs associated with accessing the internet, downloading data on a mobile device, or using any device to access and use of an Instagram app is the sole responsibility of the entrant and is dependent on the Internet/mobile service provider used.
Prizes and draw
8. There is one prize (Prize) to be won during the Promotion Period.
9. The prize consists of AUD$500 in Linkt toll credit, applied to the winner’s Linkt account.
10. The draw will take place at 10am AEST, 21 July 2026 (the Draw Date) at Transurban, Level 39, 300 George Street QLD 4000 Australia.
11. On the Draw Date, the winner will be randomly drawn by an electronic draw process from all eligible entries received during the Promotion Period. The first valid entry drawn will win the Prize.
12. The winner will be notified via direct message to their Instagram account on or before 22 July 2026. The winner must respond to the notification within three (3) working days to confirm acceptance of the Prize and provide their contact details. The Promoter will contact the prize winner using the provided contact details to verify their Linkt account details in order to apply the toll credit.
13. The Prize will be given as a toll credit applied to the winner’s valid and active Linkt account. If the winner does not already hold a Linkt account, they are required to open one and provide the account number and any reasonable verification details requested by the Promoter to facilitate application of the toll credit. If the winner’s existing Linkt account is in arrears, the toll credit will be applied to reduce the outstanding balance. If the winner does not hold a Linkt account and does not consent to one being opened, they will forfeit the Prize.
14. The Promoter will make all reasonable attempts to identify and contact the winner.
15. In the event that a Prize winner cannot be identified or contacted on or before 10am AEST 28 July 2026, despite all reasonable attempts to do so by the Promoter, or a Prize is unclaimed by that time for any other reason whatsoever (including because the winner has forfeited their right to the Prize, the winner does not accept and claim the Prize in accordance with clause 15 above, the winner or the winning entry does not comply with these Terms and Conditions, or otherwise), the Promoter will conduct a second chance draw on 29 July 2026 (the Second Chance Draw Date), at the same time and location as the first draw, in order to determine a second chance winner for the Prize in the same manner as the original Prize draw (subject to any written directions from a regulatory authority).
16. The second chance winner will be notified via their Instagram account, on or before 30 July 2026. The second chance Prize winner must confirm whether they accept the Prize within 3 working days after the date of being notified that they are a second chance winner, or else they will be taken to have forfeited their right to the Prize.
17. The Promoter will make all reasonable attempts to identify and contact the second chance Prize winners.
18. In the event that a second chance Prize winner cannot be identified or contacted by 10am AEST, 5 August 2026, despite all reasonable attempts to do so by the Promoter, or the Prize is unclaimed by that time for any other reason whatsoever (including because the second chance winner has forfeited their right to the Prize, the second chance winner does not accept and claim the Prize in accordance with clause 19 above, the second chance winner or the second chance winning entry does not comply with these Terms and Conditions, or otherwise), the Promoter may dispose of the Prize as it sees fit (subject to any written directions from a regulatory authority).
19. The Prize will be delivered and coordinated via email within five (5) working days of the winner’s acceptance of the Prize by the address confirmed by the winner to the Promoter.
Other terms
20. The Prize is not transferable, exchangeable and cannot be redeemed for cash. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize, or an element of that Prize, another item of equal or higher value as determined by the Promoter (in its sole and absolute discretion).
21. To the extent permitted by law, the Promoter accepts no responsibility for:
a. any late, lost or misdirected entries or other communications; or
b. any internet traffic congestion or problems with, or technical malfunction of, any hardware or software, including but not limited to any damage to the hardware or software of any entrant or other persons related to participation in the Promotion.
22. The decision of the Promoter is final and binding; no correspondence will be entered into.
23. To the extent permitted by law, the Promoter (including its officers, employees and agents) will not be responsible for any acts of god, acts of terrorism or war (declared or undeclared), state of emergency, disaster, technical failures, security breaches, tampering, unauthorised intervention, fraud, computer viruses or other events beyond the Promoter’s control which affect the proper or reasonably anticipated conduct or administration of the Promotion, or prevent the awarding of the Prize in accordance with these Terms and Conditions. If such an event occurs, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion, subject to any written directions from a relevant regulatory authority.
24. Nothing in these Terms and Conditions limits, excludes or modifies the statutory consumer guarantees provided under the Competition and Consumer Act 2010 (Cth), or any other implied warranties under any legislation in Australia. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence), for any personal injury or any loss or damage (whether direct, indirect, special or consequential) arising in any way out of the Promotion, including but not limited to where such injury, loss or damage arises out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or Prize claim that is lost, altered, damaged or misdirected due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by an entrant or the winner; (f) participation in the Promotion or any component of the Prize by an entrant or the winner; (g) the conduct, act or omission of any service provider or prize supplier associated with the Promotion; or (h) cancellation or postponement of any portion of the Prize for any reason beyond the reasonable control of the Promoter.
25. The Promoter reserves the right to request verification of age, identity, residential address and any other information from any entrant or winner relevant to entry into or participation in the Promotion. Verification is at the discretion of the Promoter, whose decision is final. The Promoter reserves the right to disqualify any individual or entrant who provides false information, fails to provide information, conspires with others to gain an unfair advantage or who is otherwise involved in any way in manipulating, interfering or tampering with the Promotion.
26. Entrants consent to the Promoter using their Instagram account name, likeness, image and/or voice in the event that they are the winner (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting the Promotion (including any outcome). Entrants also consent to the publication of their name or Instagram name in accordance with clauses 16 and 20 above, in the event they are the winner of a Prize.
27. Entries remain the property of the Promoter. Details from entries will be collected and used for the purpose of conducting the Promotion (which may include disclosure to third parties, including local lottery authorities, for the purpose of processing and conducting the Promotion) and for promotional purposes surrounding the Promotion. By entering the Promotion entrants consent to the use of their information as described and agree that the Promoter may collect and use this information, or disclose it to other organisations that may use it, in any media for future promotional, marketing and publicity purposes and/or otherwise in accordance with the Promoter's privacy policy at www.transurban.com/privacy without any further reference or payment to the entrants. Entrants may access, change and/or update their personal information and obtain a copy of the Promoter’s privacy policy by contacting the Promoter on 1800 546 586.
28. The agreement which comes into force under these Terms and Conditions is governed by, and must be construed in accordance with, the laws in force in Queensland, and the Promoter and any consumer who participates in the Promotion submit to the non-exclusive jurisdiction of the courts of that State in respect of all matters arising out of or relating to these Terms and Conditions, and the performance or subject matter of the Promotion.
29. Each entrant agrees to release Instagram from all claims and actions (including any claim for costs), present and future, arising out of or in connection with or relating to this Promotion.
