Life doesn’t always go as planned – including your finances. If you're going through a tough time and are struggling to pay for your toll-road travel, we may be able to help.
Please get in touch as soon as possible – today is better than tomorrow. The sooner we know about your situation, the sooner we can work together on finding a solution.
For further information on how we can help, refer to our Linkt Assist information hub.
Community service clients
If you’re already working with a financial counsellor, community welfare agency, or a community or legal aid lawyer, you may prefer to ask them to contact us on your behalf. We can work with the information you have already provided them.
When to seek help
The sooner you get in touch, the better. When we know there’s a problem we can work with you to fix it – before your outstanding tolls or toll account becomes a bigger problem. So please contact us as soon as you’re aware of the problem.
What will happen when you contact us
If you’re going through a tough time, when you contact us, we’ll refer you to our dedicated Linkt Assist team. These trained specialists will do their best to understand the challenges you’re facing and to help with tailored solutions. You can also contact Linkt Assist directly – all contact numbers are listed below.
You might need to complete an Assistance Request form or answer some questions before we can resolve your issue. If you need help with this, your Linkt Assist adviser can get you started.
How to get help
Your financial difficulty specialists.
1300 767 865
If you would prefer to apply for help online, you can also complete our financial hardship registration form.
Linkt customer service
Your general enquiry or account management line.
13 33 31
7am–7pm, seven days a week
Outside Australia? Dial +61 3 8656 8288.
13 14 50
If you're deaf or you have a hearing or speech impediment, please use the National Relay Service.