In the rush of daily life, anyone can be caught off guard by a clever spoof text, and toll road SMS scams rank among the most common in Australia.
A common scam tactic is to impersonate trusted brands like Linkt by spoofing (faking) the Sender ID – the sender name that appears at the top of the text chain. These fraudulent tolling or account alerts can appear directly within the same SMS thread as legitimate Linkt messages, making them look deceptively genuine and trusted.
From 1 July 2026, new Australian Government rules will change how businesses send SMS messages, making it easier for you to recognise legitimate messages and avoid scams.
Texts from us will show “Linkt” as the sender name1. Messages from unregistered brands, however, will be labelled ‘Unverified’. This is a clear sign for you to be cautious.
Checking emails helps keep you safe online too
You can check an email is really from us by looking at the sender’s address (the “From” address in your inbox).
Official Linkt emails will come from a linkt.com.au domain. If you’re unsure, don’t click any links. Instead, log in to your account directly or contact us using the details on our website.
Think you’ve received a toll road scam?
Remember, we’ll never ask for your password or payment details via SMS or email. If you’re unsure about a message, check your account online or in the Linkt app.
1 In very rare cases, we may still message from a mobile number if we need a customer to reply, for example, to an account enquiry.
