Applying for an ATA in Maximo
Maximo is used to request access to the 95 Express Lanes, 395 Express Lanes, 495 Express Lanes in North America.
Anyone can apply for a Transurban ATA using the new access or work permit application in Transurban’s asset management system, Maximo.
The end-to-end process consists of three phases: Register, Apply and Submit.
All parties applying for an ATA Permit are required to first register with Maximo.
New suppliers and contractors must ensure their companies are registered in Maximo. If your company is not registered, refer to the section on registering a company within Access and Work Permit Guide.
Once registered you will be provisioned with credentials to log in and apply for a permit.
Once your ATA application has been submitted you will receive a confirmation email. Please allow for up to 10 days (depending on your region) for processing.
For further information and assistance with the end-to-end process, please refer to our step-by-step Maximo Access and Work Permit Guide (PDF) with detailed instructions. Otherwise, please contact our ATA support team at TechnologyServiceDesk@transurban.com or the Transurban Maximo Helpdesk for assistance on (855) 337 5880 (in North America).
Transurban Asset Induction (access via Maximo) - How do I complete this?
Transurban Asset Induction must be completed before registering with our ATA systems, and then renewed every 2 years.
For North America users (who need to complete an Asset Induction in order to access the 95 Express, 395 Express and 495 Express Lanes), please refer to the supporting information contained within the Transurban Induction Work Instruction (PDF).
Register here to undertake the Transurban Asset Induction.
Where do I go for support?
For further information and assistance with the end-to-end process, please refer to our step-by-step Maximo Access and Work Permit Guide (PDF) with detailed instructions.
Or please refer to our FAQ page to view frequently asked questions and answers relating to both the ATA process and the Transurban Asset Induction process in Maximo.
Otherwise, please contact our ATA support team at TechnologyServiceDesk@transurban.com or the Transurban Maximo Helpdesk for assistance on (855) 337 5880 (in North America).
Information for developers
To obtain further information in connection with development works that may impact on Transurban assets, please email us at TechnologyServiceDesk@transurban.com.